Significantly Reduce SLA Costs & Maximize SLA Incentives with Cognos BPO

Do you want to spend less time managing SLA’s and more time on your business, profitability, and innovation your clients are demanding?

Do you know if your SLA contractual commitments are “heading into the ditch” before they get there?

We know your challenge, and we have the answer.

Outsourcing Providers (BPO & ITO) just like yours use Cognos SLA performance management solutions to automate the monitoring, management, and optimization of SLA’s in their client contracts by:

Identifying SLA compliance problems before they result in lost business, financial penalties, and/or unfavorable media coverage,
Diagnosing root-causes for and factors influencing performance against SLA’s, and
Dramatically reducing time spent on managing SLA’s and instead spending more time growing the business, its profitability, and delivering the much sought-after innovation your enterprise clients are seeking.

I know we can do the same for you, and slash the time you spend manually tracking SLA’s.

Are you interested in learning more about how Cognos SLA performance management is directly contributing to Cognos’ Outsourcing partner’s Earnings-Per-Share?

If so, we would like to schedule a Cognos SLA Performance Management solution briefing and demonstration with you and your leadership team. Please do not hesitate to reply to this blog.

We look forward to speaking with you soon.